Terms of Use

These Terms of Use (the "Agreement") constitute a binding agreement between you ("Customer," "you," or "your") and AttestQA ("Provider," "we," "us," or "our") governing access to and use of the AttestQA software-as-a-service platform, related websites, APIs, documentation, and any associated services (collectively, the "SaaS Services").

By creating an account, checking the acceptance box during registration, or otherwise accessing or using the SaaS Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, you must not use the SaaS Services.

AttestQA provides black-box validation capabilities for broadband ecommerce and related digital experiences, including discovery, baselining, scenario management, automated validation runs, reporting, and related tooling. Features may change over time as Provider improves or updates the SaaS Services.

Provider does not guarantee uninterrupted or error-free operation. Availability, performance, and feature sets may vary by plan, workspace configuration, and third-party dependencies.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account and workspaces. You must provide accurate registration information and promptly update it as needed. "Authorized Users" means individuals you permit to access the SaaS Services under your workspace or tenant.

You are responsible for Authorized Users' compliance with this Agreement. Notify Provider promptly of any unauthorized access or security incident related to your account.

You may use the SaaS Services only for lawful purposes and in accordance with this Agreement and any documentation Provider makes available. You shall not use the SaaS Services to violate applicable law, infringe others' rights, interfere with the SaaS Services or other customers, probe or attack systems without authorization, upload malicious code, or circumvent access controls, usage limits, or security measures.

5.1 Restrictions on Use

5.2 Economic and Operational Disruption

You retain ownership of data, content, configurations, baselines, test artifacts, and materials you submit to the SaaS Services ("Customer Data"). You grant Provider a limited license to host, process, transmit, and display Customer Data solely to provide and improve the SaaS Services, prevent abuse, and comply with law.

Each party agrees to protect the other party's non-public information with reasonable care and not to disclose it except to personnel and contractors who need it and are bound by confidentiality obligations, or as required by law.

Provider and its licensors own all right, title, and interest in the SaaS Services, including software, interfaces, documentation, trademarks, trade secrets, methodologies, and all improvements and derivatives thereof. Except for the limited right to access and use the SaaS Services during your subscription as expressly permitted herein, no rights are granted by implication or otherwise.

If you purchase a paid plan, you agree to pay applicable fees according to the ordering terms, invoice, or plan description presented at purchase. Fees are non-refundable except as required by law or expressly stated in writing by Provider. Failure to pay may result in suspension or termination of access.

THE SAAS SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PROVIDER DOES NOT WARRANT THAT THE SAAS SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVIDER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PROVIDER'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO PROVIDER FOR THE SAAS SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You may stop using the SaaS Services at any time. Provider may suspend or terminate access immediately for material breach of this Agreement (including Section 5), non-payment, abuse, legal risk, or to protect the SaaS Services or other customers. Upon termination, your right to access the SaaS Services ends. Provisions that by their nature should survive (including Sections 5, 6, 7, 9, 10, and 12) will survive termination.

Provider may update this Agreement from time to time. The version and effective date above identify the current terms. Material changes may be communicated by email, in-product notice, or by updating the Terms of Use page. Continued use after the effective date of updated terms constitutes acceptance of the revised Agreement, except where applicable law requires additional consent. Prior acceptances remain associated with the version and static copy recorded at the time of acceptance.

This Agreement is the entire agreement between you and Provider regarding the SaaS Services and supersedes prior or contemporaneous agreements on that subject. If any provision is held unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign this Agreement without Provider's prior written consent; Provider may assign it in connection with a merger, acquisition, or sale of assets. This Agreement is governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless mandatory local law provides otherwise.

Questions about these Terms of Use may be directed to the contact channels published on the AttestQA website.